If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. Have you tried to do any changes in the settings?įirst, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, To provide you with an accurate solution, I'll need a few more details:Īre you facing this issue after an update?

I understand that you are facing the issue with the touchpad driver, need not worry I'll be glad to assist you. This is a great place to get support, find answers and tips to your technical queries. HP has no solutions for updated driver compatibility. 'With the PC that you have, the touchpad driver for Windows 10 is not available, the touchpad will only be listed as downloadable if we change the version of Windows from HP website to Windows 8.1 so meaning that there's a compatibility issue between the touchpad's driver and the version of Windows you are using right now, so here's my recommendation instead, please get in touch with HP.' After reaching out to Microsoft support, they suggest: Reached out to Microsoft since they corrected the issue aftera previous update but it's appeared again. I've reinstalled & updated the drivers, ran latest windows updates, reinstalled Windows 10, used a different wireless mouse. The only way to stop this is if I hold a finger on the touchpad. Periodically and unprovoked the cursor on screen will click and move around vertically. Seem to have a problem with the touchpad and external mouse I use.

Had this problem after installing the latest Windows 10 update.

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